Signed, sealed, delivered: The best chats with Ops

Friday, December 14th, 2018
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Ask anyone on our Ops team “What’s your favourite thing about the job” and they’ll always tell you it’s the conversations they get to have with you, our Catapult Community. And there’s no wondering why, when you consider that in the past 4 weeks alone our Ops team – made up of people you might know like Stan and Jack – have had more than 4,700 conversations (or around 22,000 message replies!).

Most of these are the types of friendly and helpful interactions you’re probably used to having with us. However, occasionally, we come across messages that stand out for all the best reasons – eliciting smiles (and the odd giggle) at our end. Whether it’s a typo (we’ve all misspelled the word ‘Shift’ at some point), a minor miscommunication or a wrong number, our chats are made more enjoyable by these quirky gifts from you.

SO… Because we’re terrible at keeping good things to ourselves, we thought we’d share some highlights from our recent conversations. Here goes nothing!

1. A very different type of day

We know there’s probably a word missing here. We know that word is probably ‘GOOD’ or ‘GREAT’ or maybe, just maybe they meant to write ‘EXCELLENT’! Instead, Ed was left wondering how he might go about having a ‘bloody day’.

2. Allergy warnings

Luckily, all our Bridewell Theatre shifts are dairy-free, gluten-free and contain no traces of nuts.

3. Sometimes the questions aren’t about work at all

Get in touch about shifts or for an ‘Ask Me Anything’ session with one of our perfectly groomed team members.

4. Can you imagine the training modules?

5. Dancing circles around us

Is it too late for Gabi to retrain? She may have missed her calling!

6. Let me count the ways…

One of the most poetic messages of thanks we’ve ever received!

As we inch closer to the end of the year, we’d like to say our very own ‘Thank you 1000 times’ and remind you that Ops never stops! We’ll be on hand to answer your chats, calls and emails all throughout the Christmas period – every day 7:00 am – 7:00 pm (including bank holidays).

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